How does the Program work?
When an order is placed, the total amount of the order will be used to calculate the amount of points earned. These points are added to your Reward Points account as pending points. All pending points are listed in your Reward Points account and will stay there until your order has been despatched, after your order has been despatched, your points will be approved.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points, ready for you to spend on whatever you want.
You must login to your account in order to view the status of your points.
How to Place a Redemption Order.
A Redemption Order must be placed separately to a standard order. If you combine a Redemption item/s in the same basket with a normal order, when you go through Checkout, the basket does not retain the Redeemed Item/s . If you have a balance in your Loyalty Rewards Points Account, you can use those points to pay for purchases. To select a product to redeem click either the image or product description (do not select BUY) and then select REDEEM in the Product Details Screen. This procedure needs to be completed for each item you wish to redeem.
Continue the checkout procedure and at the confirmation page you’ll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Reward Points account will be updated and the points used deducted from your balance.
If you place a Regular order as well as a Redemption Order , at the same time, please advise us in the notes on your Regular Order that you have also placed a Redeem Order and would like them shipped together. We will remove the postage on the Redemption Order and send both orders together. However if you do not notify us you will be required to pay the postage for the Redeem Order. If you have already paid by Paypal for postage on the Redemption Order, your postage will be refunded to your Paypal account.
Points and Values
Currently, for every $25.00 spent at Scrapbook Boutique you’ll earn 1 point.
For example:
Product Cost: $50.00
Value of Points Earned: $2.00
Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.
Minimum Points Required
Currently, no minimum balance is required to redeem your points.
We strongly advise you to check this page often as we may make changes to this policy.
Minimum Purchase Amount Required
Currently, no Minimum Purchase Amount required to redeem your points.
We strongly advise you to check this page often as we may make changes to this policy. ently, no Minimum Purchase Amount required to redeem your points.
We strongly advise you to check this page often as we may make changes to this policy.
Maximum Points Redemptions allowed per order
There is no restriction on the maximum of points allowed to redeem per order.
We strongly advise you to check this page often as we may make changes to this policy.
Will I earn points for shipping fees?
No. When calculating the amount of points earned, the shipping fees are excluded
For any queries regarding our Customer Loyalty Program, please contact us . Make sure you provide as much information as possible in the e-mail.
