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Terms & Conditions

Terms & Conditions -

Please read carefully to understand fully our terms of trade.

 

Price of goods

All prices are quoted inclusive of Australian 10% Goods & Services Tax (GST). When you go through checkout, your invoice will show the amount of GST included in your purchase. This amount is not added to your total. A tax invoice is available online and may be printed at any time by logging in at any time.

Payment options

We accept the following payment methods

  • Paypal
  • Visa & Mastercard (by Credit Card over the phone, Offline Credit card or via Paypal)
  • Bank or personal cheque (order only processed after cheque clearance).
  • Money order.
  • Direct deposit

Payment must be made within 7 days of purchase or the order will be cancelled & the goods will be returned to stock. Please contact us if circumstances arise which may prevent you from paying within this time frame so that we can discuss options.

Out of Stock policy

Our stock is constantly being updated and every attempt is made to ensure all advertised items are in stock. Occasionally, however, due to a stock count error or a faulty item, we may not be able to supply the item purchased. At that time, we will give you the option of:

  • A full refund on the item not available.
  • A credit for the item not available, which can be used immediately or at a later date for other items in our store.
  • Placing your purchase on backorder and waiting for new stock to arrive.

We will contact you should this situation arise to make your preferred arrangements.

Out of Stock Notification:

If you would like to purchase an item that is sold out, click on the little white envelope & insert your email address into the window that opens, to then be notified by email when an item comes back into stock.

If you have been notified  that an item has arrived you will need to place your order promptly otherwise the item could sell out again. ( Placing a Stock notification does not secure the stock for you).

If this happens just place another stock notification & you will again be notified when the item comes back into stock.

Delivery Terms and Post & Handling (P&H) charges

Upon receipt of the order and verification of payment, goods will be dispatched by Australia Post (within Australia) within three working days.

Delivery and P&H charges for all purchases are as follows:

Delivery Options within Australia

Full details are available HERE

There is a Flat Rate charge of $6.95 (excluding Die Cutting Machines), regardless of the order size. 

For orders under $90.00, if you wish to have your items delivered by Registered Post, please select this from the postage options (additional charge applies).

Postage is FREE for all orders delivered within Australia over $90.00, which includes Registered Post (FREE POST offer excludes Express Post).

This should automatically reflect on your invoice on checkout - please contact us if this does not occur.

Express Post is available on request, and will require a quotation.  Please contact us if you wish to have your item delivered by Express Post and we will advise the cost.

Please note:  Items sent Express Post are unable to be insured and no compensation is available if lost or damaged.

Gift vouchers

If you are purchasing a gft voucher please wait for an amended invoice (removing postage charge) before making your payment. 

Orders outside Australia

We do not currently ship Internationally.

Minimum order amount

There is no minimum order amount.

Safe delivery of goods

Scrapbook Boutique will ensure all orders are securely packaged at time of sending.

If your goods ( sent Registered Post only) arrive damaged, it is important that you keep all packaging and take both the packaging & contents to your local post office for review & to make a claim.  We cannot make the claims from our end, but are happy to provide any receipts or information you require.

True to colour

Customers should be aware that the colour of images of papers and other products displayed on this site and viewed on your computer may not be exactly the same as for the actual product. We endeavour to display images in as true to actual colour as is possible.

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SHIPPING

 

Click Image to view Postage options & charges

All pricing is in Australian Dollars,

We do not ship Internationally,.

The Postage charged is a low flat rate fee of $6.95 regardless of how large your order is.

(excluding Die Cutting Machines).

FREE POST (includes Registered Post) for all orders of $90 or more.   

( Express Post excluded)

Payment Options

WE ACCEPT

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